 Line Berg Østergaard
Group Intranet Manager and Channels Communications Manager, Nycomed
Line is a passionate business communicator with a thorough knowledge of Issues and Crisis Management and extensive experience in managing a worldwide company intranet.
Line works in Corporate Communications and has been working with Nycomed's intranet since she started at Nycomed in April 2005. Today, Line is managing the SharePoint 2003 based intranet with a free and open governance style and encourages fellow employees to share information and knowledge via the Nycomed Portal.
Line has a MA in Communication and Business Studies from Roskilde University, and has previously worked at Zentropa Interaction, Geelmeuden.Kiese and Computer Associates.
Nycomed
Nycomed is a pharmaceutical company that provides medicines for hospitals, specialists and general practitioners, as well as over-the-counter medicines in selected markets.
The company is active within a range of therapeutic areas, including cardiology, gastroenterology, osteoporosis, respiratory, pain and tissue management. New products are sourced both from own research and from external partners. Operating throughout Europe and in fast-growing markets such as Latin America, Russia/CIS and the Asia-Pacific region Nycomed has a presence in about 50 markets worldwide.
Privately owned, the combined group had annual sales of approximately € 3.4 billion and an EBITDA of € 933.4 million (2006 results).
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Presentation
Wednesday, November 7th: 10.30 - 12.00
Track: Intranet
Be the innovator: Intranet innovation through employees
Intranet innovation is often about new useful features added to your intranet but there is more to it.
It's about people and how you make them burn passionately for "our" intranet. To many employees the intranet seems like an endless chore: Countless of pages to update, content of questionable relevance to other than the intranet itself, and a system that works agains you, not for you.
Nycomed takes a different approach. Through careful governance of the actual process of making the intranet something that supports the business we work to engage the employees, giving them freedom and responsibility. It is hard work but much more effective and sustainable.
It's about understanding the employees and the barriers they encounter and helping them understand the value added by the intranet. Best practice comes from the heart.
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