Picture of Donna MaurerDonna Maurer

Australian Interaction Designer

Interaction Designer

Donna Maurer is a freelance interaction designer and information architect who specialises in making complex systems simple for people to use. She has more than 6 years experience in senior consulting and in-house roles. She has designed huge intranets & websites, e-commerce & search systems, business applications and a content management system. She has conducted so much user research she can't count it but knows she has facilitated more than 200 usability tests. She continually surprises her colleagues by talking to people rather than computers and designing the old-fashioned way with pencil, markers and reams of coloured paper.

Donna keeps starting then stopping Masters programs, preferring to follow her own path through an increasingly large pile of books. She is an experienced speaker who has presented sessions and workshops at many local and international conferences.

She spends her spare time playing in her orchard, spending (not enough) time with her family, working as program chair for the Information Architecture Summit, and writing a book on card sorting to be published soon by Rosenfeld Media.

Donna has a weblog on information architecture, interaction design and much more.

 

Tutorial

Tuesday, November 6th: 09.00 - 12.00

Presentation

Thursday, November 8th: 10.30 - 12.00

Track: User-centred Design

Information architecture - Beyond the hierarchy

For thousands of years humans have been organizing information in hierarchies - we start doing it early in life and continue through our careers. So it's not surprising that it is our dominant method for organizing content for websites and intranets.

But there are alternatives, and they can be much more effective. In this presentation we'll discuss when hierarchies are most useful and when an alternative approach is better. We'll look at deliberate approaches such as metadata-driven databases and faceted classifications; and emergent approaches such as organic structures and tagging. We'll examine good examples of each and learn what to consider for our own projects.

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